Hannah Erickson
Founder & CEO
Our dedicated team works together to deliver exceptional results while maintaining a high level of professionalism and integrity.
Jason Harris
Venue Manager
Our team of experts ensures your event is planned and executed flawlessly, leaving you free to enjoy the experience without any worries.
Layla Saeed
Vendor Management
We are committed to providing exclusive vendor partnerships, making your vision for your event come to life in the most extraordinary way.
Sebastian Rojas
Vendor Management
We are committed to providing exclusive vendor partnerships, making your vision for your event come to life in the most extraordinary way.
How can we assist you today?
We’re here to help you with any questions or concerns you may have about our products. Your satisfaction is our priority!
How can I contact customer service?
You can reach our customer service team by emailing us at support@lymphtea.com or by using the contact form on our website. We aim to respond within 24 hours to assist you with any inquiries or concerns you may have regarding our products or services.
What are your shipping options and policies?
We offer standard and expedited shipping options for all orders. Standard shipping typically takes 5-7 business days, while expedited shipping can arrive within 2-3 business days. Please refer to our shipping policy page for more details.
Do you offer returns or exchanges?
Yes, we accept returns and exchanges within 30 days of purchase. Items must be unopened and in their original packaging. To initiate a return, please contact our customer service team for further instructions and a return authorization.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track your order’s status and estimated delivery date.
What payment methods do you accept?
We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secured and encrypted for your safety.
Do you have a loyalty program?
Yes, we have a loyalty program that rewards our customers with points for every purchase. You can redeem these points for discounts on future orders. Sign up on our website to start earning rewards!